Barback (Bartender’s Assistant)

Title:  Barback

Department: Concessions

Reports to: Director of House Operations

FLSA Status: Hourly/Non-exempt

Minimum Hourly Pay:  $15.00 plus tips

 

At the Orpheum Theatre Group, you will find amazing talent on our stages and throughout our dedicated staff. We are committed to serving the Mid-South through our nonprofit mission, which includes our numerous education and community engagement programs and our commitment to equity and diversity. Our Orpheum Theatre Group team is dynamic, creative, innovative, and community-minded, and we are ready to welcome you!

The barback position is a bartender’s assistant whose job is to help bartenders keep service running smoothly. As part of the front of the house staff, barbacks may also interact with customers when the bartender is busy with other tasks. A multi-tasking individual, well organized, quick thinker who can work well with bartenders in providing them with support.  Honesty and Trustworthiness is required for the responsibility of handling stock, product, and barback services.

HOW YOU CONTRIBUTE:
·         Confirm beverage requirements for each event and ensure all expectations are met before setup.

·         Prepare bartenders’ stations 30 minutes prior to doors opening, ensuring they are fully stocked with clean towels, glassware, garnishes, napkins, and straws.

·         Maintain ice bins at all bar stations and ensure each station is equipped with required liquor, cold beverages, garnishes, and other essentials.

·         Monitor bartenders every 15 minutes and assist during intermissions, including transporting products between bar stations.

·         Empty water bins in portable bars between shows and keep storage areas clean, organized, and secure at the end of each shift.

·         Thoroughly clean and empty ice from Cambros after every event.

·         Provide nightly reports on low stock and necessary orders, with a focus on Wednesday nights for weekend preparation during Broadway shows.

·         Wear uniforms to maintain a clean, well-groomed, professional appearance while carrying out duties with attention to sanitation and safety.

No drinking, eating, chewing, or smoking behind the bar and limit cell phone use during working hours.
Confirm with supervisor prior to leaving the shift.
Complete any other duties as directed.
Department and Organization Participation

·         Contribute to department and organizational goals as well as individual goals

·         Assist as needed on all department duties as assigned

·         Support the organization’s fundraising initiatives and assist as needed at fundraising events

·         Contribute to the organization’s mission, vision, values, and commitment to equity

HOW YOU STAND OUT:
Preferred Experience and Education

·         Required: Availability for night, weekend, and holiday shifts based on show schedules.

·         Preferred: High School diploma or equivalent with previous relevant experience.

·         Minimum age requirement: 18. ABC Card desirable for barback position (or 60 days to apply after hire).

 

Preferred Skills

·         Must have excellent communication skills, both verbal and written

·         Must be able to multi-task in high stress situations

·         Ability to work with little supervision

·         Requires ability to work flexible and extended hours including nights, weekends and holidays as required by event schedule

·         Must be able to lift at least 30 lbs.

·         Ability to climb stairs and stand for long periods of time

 

HOW WE STAND OUT:
Benefits and Perks

·         Parking provided

·         Overtime pay

·         Holiday pay

·         Flexible scheduling when possible

·         Paid training

·         Uniform provided

·         A diverse team of colleagues

·         Volunteer and committee opportunities

·         Tickets to select Orpheum and Halloran Centre events as available

·         Campus located in the heart of downtown Memphis with a historic theatre and modern performing arts and education center

 

Our Mission

The mission of the Orpheum Theatre Group is to enhance the communities we serve by utilizing the performing arts to entertain, educate and enlighten while preserving the historic Orpheum Theatre and the Halloran Centre for Performing Arts & Education.

 

Our Vision

The Orpheum Theatre Group will strive to be a world-class performing arts organization, serving as a cultural beacon and catalyst for positive change.

 

Our Values

·         Innovative: The Orpheum Theatre Group takes risks and invests in new ideas.

·         Inclusive: The Orpheum Theatre Group is welcoming and accepting to all.

·         Inspirational: The Orpheum Theatre Group motivates positive change through the performing arts.

·         Integrity: The Orpheum Theatre Group acts ethically and considers all viewpoints.

·         lmpactful: The Orpheum Theatre Group provides meaningful opportunity.

·         Transformative: The Orpheum Theatre Group changes lives, Memphis, and the world.

 

Our Commitment to Equity, Diversity, and Inclusion

We are dedicated to equity, inclusion, and respect. We commit ourselves to listening to and elevating voices that have been systemically silenced.

The Orpheum Theatre Group is an Equal Opportunity/ Affirmative Action Employer, we will consider applicants for all positions without regard to race, color, religion, national origin or ancestry, sex, age (40+), disability, veteran status, sexual orientation, or any other legally protected status under local, state, or federal law.

Interested candidates must submit resume to hr@orpheum-memphis.com.

 

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