Adoption Counselor will work 36-40 hours a week, and a flexible schedule is a must- normal schedule is Wednesday through Sunday. A typical workday is from 10 am-6:30 pm but can change as needed (earlier start time on Saturday). Preferably someone with animal handling and customer service experience.
Adoption Counselors are the most public face of the Humane Society of Memphis & Shelby County, setting the tone for our clients’ experiences in the adoption center. This position requires a person with flexibility, public relations skills, and a compassionate spirit. It is essential that the applicant have communication and organizational skills, computer knowledge and a sincere interest in serving both people and animals. The ideal candidate thrives on working collaboratively as part of a team, is willing to pitch in to help others, must be able to manage difficult or emotional customer situations, respond promptly to customer needs and solicit customer feedback to improve service.