Treatment Coordinator

Position Summary
We are seeking a friendly, organized, and professional Front Desk Team Member to be the first point of contact for our patients and help keep the office running smoothly.

Responsibilities

• Greet patients and provide excellent customer service.
• Answer phones and manage patient calls.
• Schedule, confirm, and reschedule appointments.
• Check patients in and out.
• Verify insurance and patient information.
• Collect payments and discuss financial arrangements.
• Assist with insurance claims and billing as needed.
• Maintain accurate patient records.
• Communicate effectively with the clinical team.
• Handle patient questions and concerns professionally.
• Maintain a clean and welcoming reception area.
• Follow HIPAA and office policies.
  
  Qualifications
• Previous dental front-office experience preferred.
• Dental terminology and insurance knowledge preferred.
• Strong communication and computer skills.
• Organized and detail-oriented.
• Professional and friendly demeanor.
• Dependable and able to multitask.
• Positive, team-oriented attitude.