Museum Store Assistant

To serve as the weekend face and voice of the Metal Museum Store, ensuring high-quality customer service for every visitor. Energy, enthusiasm, and an interactive demeanor are all required for this position.

Museum Store Operations

·       Work the front area of the Museum Store, greeting each Museum guest who enters the store area

·       Maintain proper guest services and cash-handling procedures

·       Handle POS transactions for Museum Store

·       Maintain a thorough knowledge of frequently sold work in the Museum Store and a base knowledge of all other artists and products

·       Recognize and resolve conflicts in a patient and professional manner

·       Monitor Museum Store area for signs of disorder and untidiness

·       Respond to and resolve guest complaints and concerns with patience and professionalism, calling upon a supervisor for assistance when needed

Administrative

·       Maintain up-to-date knowledge of the Museum’s history, exhibitions, and programs

·       Assist with keeping up with Museum Store inventory, including when items are sold out and which items are selling well

·       Suggest ways to style items in Museum Store according to season and exhibitions

·       Assist with Museum Store events such as pop-ups that require a high level of interaction with customers

·       Maintain cleanliness of the Museum Store area

·       Other duties as assigned

 

Qualifications
·       High School Diploma, GED, or equivalent required; Associate’s or Bachelor’s degree preferred

·       Minimum 2 years’ experience in customer or client service preferred

·       Interest in museums, metalworking, and visual arts strongly desired

·       Exceptional interpersonal and communication skills are essential

·       Cash handling and POS experience is required

·       Proficient in several computer programs, including but not limited to Office Suite, Gmail, and web applications

·       Previous database experience is a plus, but not required

·       Ability to work with a diverse array of people, including Museum guests, supporters, clients, vendors, volunteers, and staff, in both large and small groups

To apply for this job please visit www.metalmuseum.org.

  • Part Time
  • 374 Metal Museum Dr. Memphis, TN
  • On occasion, additional days and hours may be required when Museum Store manager is out during weekdays.

Metal Museum

Part Time

374 Metal Museum Dr. Memphis, TN

  • On occasion, additional days and hours may be required when Museum Store manager is out during weekdays.
  • To apply for this job please visit www.metalmuseum.org.