Workforce Strategies Training Coordinator

The Memphis Medical District Collaborative (MMDC) seeks a qualified Training Coordinator to join our growing team. Established in 2016, MMDC is a not-for-profit, community development organization committed to strengthening the communities between and around its anchor institutions – major healthcare and educational institutions – including ALSAC / St. Jude Children’s Research Hospital, Baptist Health Sciences University, Le Bonheur Children’s Hospital, Methodist Le Bonheur Healthcare, Regional One Health, Shelby County Health Department, Southern College of Optometry, Southwest Tennessee Community College and University of Tennessee Health Sciences Center. Together, these institutions have more than 25,000 employees, 8,000 students, collective spend of $1.3 billion, and control more than 300 acres of real estate. The Memphis Medical District is also home to more than 10,000 residents. These institutions, along with local and national philanthropy, area corporations and collaborative community partners, support the work of MMDC to revitalize the Memphis Medical District, and make it a preferred destination to work, live, learn and visit.

Title: Workforce Strategies Training Coordinator

Reports To: Workforce Strategies Director

Summary

We are seeking a dedicated and organized Workforce Training Coordinator to manage and coordinate training and development programs along with connecting individuals seeking employment with our community partners. This role is critical in ensuring the seamless planning, implementation, and evaluation of training initiatives. The ideal candidate should have a strong understanding of training, principles, exceptional organizational skills, and a passion for developing employees’ skills and knowledge.

Experience and Education

• Bachelor’s degree in a related field
• Proven experience in training coordination or a related role
• Strong organization and project management skills
• Excellent communication and presentation skills
• Empathy and the ability to motivate and support participants
• Proficiency in training tools and technology
• Ability to work collaboratively with a diverse range of employees

Salary Range: $50,000 – $60,000 – commensurate with experience

Key Benefits

• Generous benefits package
• 401(k) employer match
• 20 Days per calendar year of paid leave
• At least 10 office closing days for public holidays
• Hybrid work schedule
• Phone reimbursement

Essential Duties and Responsibilities:

• Collaborate with team, employer and community partners to identify training needs and objectives.
• Develop training plans and schedules based on the specific requirements of employers.
• Coordinate training logistics, including scheduling, venue booking, and equipment setup.
• Maintain the annual program calendar that includes adult and youth programs, new hire workshops and outreach events.
• Oversee job shadowing events.
• Collaborate with the Director to define trainer qualifications and expertise needed for each class.
• Source, recruit, assess potential trainers, and conduct interviews as needed.
• Assign trainers to specific courses or programs based on their expertise and availability.
• Schedule trainers for classes.
• Establish and maintain strong relationships with trainers.
• Track and document student attendance, progress including achievement of training goals.
• Communicate with participants to provide necessary information and instructions.
• Ensure students are prepared for job shadow and/or interview events.
• Regularly assess trainer performance and effectiveness through participant feedback, evaluations, and observations.
• Collect feedback from participants and stakeholders for continuous improvement.
• Address any issues or corners raised by trainers or students in classes.
• Maintain accurate records of training attendance, materials, evaluations, and completion certificates.
• Run monthly reports (applications, enrollments, employment, support services) for team review, divide contact lists amongst the team for follow up calls/emails.
• Collaborate with the team to review program data regularly to explore new trends and make data-driven decisions to enhance programming.

Submittal

If you are interested in applying, please submit your resume and cover letter to careers@mdcollaborative.org. Applications will be evaluated on a rolling basis so please submit as soon as possible. In your cover letter, let us know why you are interested in this type of work and specifically, how your past experiences in facilitating training programs make you an ideal candidate for our growing not-for-profit, community development organization.

NO PHONE CALLS. For more information: www.memphismedicaldistrict.org

Tagged as: economic development, education, workforce