eCommerce Fulfillment Specialist

If all things marketing, web, business, or information systems light your fire, this could be the position for you! In this position, your focus is on bridging the gap between store and warehouse web fulfillment team, and ensuring team is providing customers with high-touch “White Glove” customer service that rivals any other online shopping experience.

Typical Duties Include:

Pull all web orders from the previous night, then prioritize and package orders ready to ship daily
Transfer orders to warehouse each morning for shipping
Manage all local deliveries – Prepare routes using software and deliver bridal and local delivery orders 2-3 afternoons per week
Manage hold shelf of incomplete orders
Maintain and order fulfillment supplies
Maintain shipping and labeling software
Analyze shipping costs for ownership and provide ideas for cost reductions
Handle all shipping claims and ensure that claims are paid by shipping carriers
Be the first point of contact for all shipping and freight quotes for store team
Maintain a certain fulfillment error rate and explore/present ideas for improvement
Innovate – come up with new and better ways of doing things

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Bella Vita

Full Time


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