Piano Sales Rep

AMRO Music is seeking a Retail Piano Sales Representative to join one of the best teams in music products retail. The right candidate will quickly develop relationships with established and new customers, generating sales from strategic interactions with key influencers. A strong preference is placed on piano experience and the ability to convey an understanding of musical and tonal qualities verbally. Luxury or high-end sales experience is also a strong advantage.

Main Responsibilities:

• Achieve personal sales goals and support the store in achieving goals
• Develop sales strategy and forecasts for customer/client base
• Develop and cultivate customer leads and relationships, and use the CRM system to manage and follow up with leads
• Implement a sales referral outreach program for key influencers (i.e. piano technicians, real estate agents, designers, piano teachers, etc.)
• Communicate about piano technical needs after the sale follow-up (tuning, etc.) and in-store as needed to ensure satisfaction upon delivery
• Stay up-to-date on product knowledge of acoustic and digital pianos through provided training opportunities
• Support all in-store and regional promotional events (generating and cultivating sales)
• Schedule is 5 days per week (four weekdays from 9am-6pm plus Saturday from 9am-4pm)

Generous benefits to joining our team include excellent training opportunities, health insurance, dental, vision, 401k matching, paid time off, etc. Pay is hourly plus commission, effectively $16-19 per hour for the first year. Highly motivated individuals could earn in excess of $1,100 per week.

About Amro Music: Amro Music is a family-owned and locally-operated business that serves the needs of musicians across the Mid-South. Amro Music has been a pillar of financial stability during its 101-year-old history, never having missed a payroll or had to lay off employees since its founding. Today, Amro Music is frequently recognized in the music products industry with awards for customer service, online presence, and community support, and is a multi-year award winner of the Commercial Appeal’s Top Workplaces in Memphis.

Requirements
The successful candidate will embody the following traits:

• Product Expertise: Training through Amro and brand-specific opportunities aimed at developing a comprehensive understanding of piano brands, including their history, craftsmanship, materials, and technical specifications. Proficiency in conveying the unique attributes and value propositions of different pianos to diverse clientele.
• Sales Acumen: Proven track record of success in luxury sales, with the ability to exceed sales targets and drive revenue growth is a plus. Aptitude for identifying upselling and cross-selling  opportunities while maintaining a consultative approach.
• Art of Communication: Exceptional verbal and written  communication skills, with the ability to eloquently present and explain  complex concepts to clients. Active listening skills to discern and  understand clients’ preferences and needs.
• Professionalism: Mastery of social etiquette and  personal presentation, exuding sophistication, elegance, and professionalism.
• Time Management: Strong organizational skills with the  ability to manage multiple clients and inquiries simultaneously,  ensuring each customer receives the utmost attention and care.
• Networking Skills: Proactive participation in relevant  luxury events, gatherings, and industry functions to expand the network  and cultivate new business opportunities.
• Resilience and Tenacity: A positive and resilient mindset, maintaining motivation and determination even in the face of  challenges or objections. Willingness to go the extra mile to meet and exceed client expectations.

Salary Description
Up to $1,100 per week