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Community Manager

Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents’ satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently seeking Community Manager candidates for the Overton Place Apartments Crosstown location in Memphis, TN.


The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on-site staff, leading leasing and marketing activities, market analysis, resident relations and preparation/management of property budgets.


•Accountable for all aspects of the day to day operation of assigned property.

•Ensure that all physical aspects of the property are at all times fully functional and maintained.

•Frequent interaction with residents, proactively responding to their needs; focus on relationship development and resident retention.

•Achieve the highest possible net operating income through implementation of effective cost control.

•Develop yearly operating and capital budget plans.

•Monitor and enforce resident lease obligations.

•Understand and maintain strict adherence to State and Federal Fair Housing Laws.

•Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures.

•Provide direction and oversight to property maintenance staff.

•Ensure that units/space conditions are in market ready condition.

•Promote and teach safe work practices and ensure all safety of site and the occupants.

•Perform regular inspections of managed property.

•Bid, negotiate and manage vendor service contracts and one-time projects.

•Train and mentor office staff in an effort to implement sales and marketing materials.

•Provide reports as required.

• Responsible for rental collection and posting as well as inputting invoices. Other tasks as assigned.

This position requires an ongoing commitment to the following:

Even-tempered disposition.  Ability to work under pressure in a composed, affable and courteous manner. Ability to work well with the public – often idiosyncratic and distinctive personalities and sensitive situations – with a composed and supportive attitude, and to exhibit a positive and gracious demeanor.
Enthusiastic, hospitable and positive.  Ability to sustain an ongoing spirit of positivity in high-pressure and demanding situations. Great level of hospitality and enthusiasm for engaging others about Crosstown.
Ability to collaborate, give feedback and manage a high volume of correspondence in all forms of communication.
Ability to seek out supportive solutions to accommodate current and future residents
Ability to accept and execute a wide range of tasks necessary to complete projects, including simple/basic tasks as well as highly detailed directives, regardless of scale


•Must have strong financial management skills and be well versed in budgeting, forecasting and cost control.

•Ability to work effectively and lead the community staff in a fast paced, ever changing environment.

•Solid multi-tasking skills along with the ability to meet deadlines.

•Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff.

•Must be proficient with Microsoft Office (Excel, Word, and Outlook).

•Willingness and ability to work weekends and holidays when the business requires.

•Must be able to travel for training and occasional business meetings.

• High School diploma or equivalent; some college strongly preferred not required

Salary: $50K


Competitive salaries and bonuses
401(k) plan with employer match
Short term disability
Long term disability
Paid Time Off
11 paid holidays
Employee Assistance Program
Career advancement opportunities
Training and Development
Background Screening and Drug Test Required
EOE Minorities/Females/Disabled/Veterans