Works under the direction of the Deputy Director to develop and coordinate library services for teens in conjunction with librarians/teen specialists throughout the library system. Plans and conducts meetings addressing teen services issues; presents information to exchange ideas about materials and programming, improve communication, and foster staff development. Coordinates, directs, or participates in committees with program development, policy development, or process change as related to the provision of teen services. Assists with recruiting, interviewing, selecting, orienting, and training and developing skill sets for teens and teen specialists. Evaluates existing services for teens and recommends methods for improving services and works with administrative staff to set priorities and determine appropriate processes for implementation of needed improvement through the management structure.
Takes a leadership role in developing and coordinating the Library’s teen-oriented virtual/digital services to provide access to popular online and electronic resources with customer centered activities, programs, and initiatives. Develops statistical analysis/forms/measurement tools to evaluate teen services program effectiveness. Develops strategies to recruit and retain teen program participants. Develops new and innovative teen-oriented virtual/digital/electronic services, methods, and procedures to enhance operations and to ensure effectiveness, consistency, and compliance with the Library’s strategic plan. Coordinates system-wide literacy programs for teens. Facilitates teen advisory board. Advises library management of trends in the field. Attends state and national conferences and networks with others involved in similar projects. Works with managers and other members of the library administration on special system-wide projects, such as developing goals and objectives and setting up special collections and displays. Advocates, at the administrative level, for issues relating to provisions for services to teens. Serves on committees and assists during community events, as appropriate.