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Marketing and Communications Manager

Habitat for Humanity’s Vision:

A world where everyone has a decent place to live.

Position Purpose:

We are seeking a talented writer, storyteller, and project manager to join our Memphis Habitat team. Working closely with the Director of Marketing & Communications, Graphic Designer, Digital Marketing Manager, and other departmental teams, the Communications Manager is responsible for helping develop and execute the strategic communications plan for Habitat for Humanity of Greater Memphis and the Memphis ReStore.

Essential Functions of Position:

● Communications Strategy, Planning & Project Management

○ Develop and execute annual strategic marketing and communications plans to support affiliate and ReStore’s financial and outreach goals.

○ Evaluate marketing efforts, build reports, and offer recommendations for improvements.

○ Collaborate with the Digital Marketing Manager to ensure the social media editorial calendar aligns with other agency storytelling efforts.

○ Engage with outside vendors when necessary.

○ Coordinate paid marketing strategy and calendar across affiliate teams, including print, broadcast, direct mail, outdoor, and procurement. Collaborate with Digital Marketing Manager on digital strategy to ensure all channels/messages are aligned.

● Storytelling

○ Serves as the primary copywriter for Memphis Habitat and the ReStore, developing media releases, marketing collateral, scripts, speeches,

presentations, and other written materials.

○ Supports writing/editing needs for the Development team’s fundraising program. ○ Manages the content creation of Memphis Habitat’s newsletter from concept to completion, drafting content and collaborating with Graphic Designer.

○ Serve as primary story-gatherer and storyteller, liaising with colleagues to identify and develop client, volunteer, and donor stories to support agency initiatives. ● Media Relations

○ Foster and manage media relationships, pitch stories, and write articles or blog posts when appropriate.

○ Serve as news media liaison alongside the Director of Marketing &


○ Assists Director of Marketing & Communications with talking point development and issues management

● Events

○ Develops and executes marketing plans to promote agency and ReStore events in partnership with other teams

○ Provides logistical and day-of support as needed

● Other Support

○ Work closely to support the Development team with their fundraising efforts. ○ Collaborate with MarCom Director, Graphic Designer, and Digital Marketing Manager to ensure brand guidelines are utilized across the organization.

○ Provide support to the Digital Marketing Manager and other teams when appropriate.

Knowledge & Experience

● A bachelor’s degree in marketing, communications, or a related field is required. ● A minimum of 3 years experience in communications, marketing, public relations, or a related field is required; 5 years is preferred.

● MarkSuperior writing skills are required. Familiarity with the Associated Press style is preferred. Writing samples will be requested.

● Media relations experience preferred.

● Project Management background is preferred.

● Experience with website content management (CMS) systems, Adobe Creative Suite, Canva, email marketing platforms, and/or Salesforce a plus.

· Critical thinker and problem solver

· Organized and self-motivated

· Excellent time management skills

· Exceptional at communications and building relationships

· Regular and reliable attendance is required

Skills: You are…

● Able to manage multiple time-sensitive projects simultaneously.